(CNN) - It was a statement that a McCain town-hall participant said would land her on the campaign's "s**t list."
Addressing the Republican presidential candidate during his town-hall forum in New Hampshire Tuesday, a woman identified herself as a volunteer for his campaign, and said she had come to believe it was time McCain hires a new staff in the state.
"You've got to make some changes," the woman told McCain. "I've had problems with a lot of your paid staff."
The volunteers had put up all the signs ahead of the town hall event, she complained. "You've got two people sitting right here next to me…They have done more work for you volunteering than a lot of your paid staff have. All your signs that are up outside today, they were put up by us, not by your staff people.”
McCain, whose campaign has battled charges of incompetence - even from some within his own party - joked, "A lot of our paid staff, a lot of them are on work release programs as you know."
McCain later said the staff problems would be fixed.
"We'll have our folks sit down and chat with you about what needs to be fixed in your mind and in your view,” he said. “And let me just say again: I'm very aware, I'm very aware that the only way that campaigns succeed - and certainly the only way every one of mine have - is through volunteers, and I'm extremely grateful and I thank you."