(CNN) – When Chawnte Williams, a voter registered in the Denver area, originally called CNN’s voter hotline, the prospects of actually casting an absentee ballot did not look good.
“I applied for an absentee ballot before October 6,” Williams explained in her call. When the ballot did not arrive earlier this week as promised by local election officials in Denver, Williams called to check in “and they had no record” of Williams' request for an absentee ballot. “So, because of somebody’s clerical error, now it looks like I might not be able to vote,” Williams also said on her hotline call.
"I feel like I'm not going to be able to vote and there's no reason why," Williams also told CNN in a telephone interview Thursday.
After making contact with election officials in Denver again on Friday, Williams learned she will be able to vote absentee after all.
“I was informed that I will be able to fill out a write-in ballot and send it to the commission by a secure fax machine,” Williams wrote in an e-mail to CNN Saturday. “Thanks for all of your help,” she added.
CNN estimates that roughly 23 million Americans have already cast ballots in this year’s general election.
CNN will be tracking voter problems through Election Day. If you have a problem or see a problem, call the CNN Voter Hotline at 877-462-6608. See what issues are a concern in each state by clicking on the interactive Hotline map at cnn.com/hotline.