(CNN) - In response to a complaint to the CNN Voter Hotline, the Virginia Board of Elections is directing polling stations to assist elderly and disabled voters, according to the board's Mike Litterst. He said Virginia Secretary of State Nancy Rodriguez has sent an email to state registrars that the stations are obligated to assist those individuals.
Chesapeake is reporting few technical problems in any of its 53 voting sites, a Chesapeake City support technician told CNN. He said the voting machines are user friendly, even for the elderly and disabled, and poll workers are certified to adjust any machine to assist voters.
The state election board spokesman said in the event the machines are down, paper ballots would be offered. Litterst could not confirm the caller's claims that there was no one to help the elderly and disabled but said measures have been taken to ensure that those voters are being treated fairly.