January 26, 2009
Posted: January 26th, 2009 04:57 PM ET

From
Staff for the new, wired president found themselves without e-mail Monday.
Staff for the new, wired president found themselves without e-mail Monday.


WASHINGTON (CNN) –
President Obama has his blackberry — but his tech-savvy press operation has been without e-mail for most of the day, and it’s not yet clear when they’ll get it back.

Obama press staffers had just made the leap to their official White House e-mail addresses Monday morning when the Outlook server went down. They weren’t the only ones affected by the crash, which also hit the first lady’s office and other White House offices.

An apologetic Press Secretary Robert Gibbs told reporters at 1:30 pm press briefing that the server meltdown was responsible for the delay in responding to their e-mailed questions. But late Monday, nearly six hours since the server first went haywire, staffers still can’t use their official e-mail addresses — and a press aide could not tell CNN when the press office might be able to start sending and receiving messages again.

Related: Access to 'BarackBerry' limited to small, select group

Filed under: White House


Rob   January 26th, 2009 9:59 pm ET

What, No backup servers ? Please, who is running the White House IT department. Might be a goos way to loose some critical early emails. You know the ones they wrote before they realized that they were all being logged.

RMGofCO   January 26th, 2009 9:53 pm ET

Get a grip Rick. All is getting adjusted...the long nightmare is over. Welcome to the dream. :)

Jake   January 26th, 2009 9:49 pm ET

Outsource the exchange server to Rackspace and this will solve everything.

dirk diggler   January 26th, 2009 9:49 pm ET

Hopefully the Obama administration is actually technically sophisticated, and realizes full well what a weak link Microsoft anything is, and will set up a Linux and Mac shop.

Francis Conners   January 26th, 2009 9:45 pm ET

I think the APR, taxes and insurance should be lowered for all home owners.

Jen   January 26th, 2009 9:32 pm ET

The Obama "pablum" is wearing off.

Franky   January 26th, 2009 9:22 pm ET

"Senator accuses Pres. Obama of 'environmental thuggery"

LOL!!! Watch out, he's a thug! LOL!! He's too thuggish to allow this...

You politicians are a bunch of morons and by the way, tell him he better make sure his Sooners better win a title, LOL!!

Lou from CT   January 26th, 2009 9:21 pm ET

Good heavens – it's a technical issue folks – not espionage.

Sometimes these issues can take time to solve...

And Rick – give Mr. Gibbs a break. Are you telling me that previous press secretaries were calm, cool, and collected on their first days – I THINK NOT.

Matt in Austin   January 26th, 2009 9:13 pm ET

This is what they deserve for running that piece of crap called Exchange (not "Outlook server").

Instead of a proprietary and highly unreliable Microsoft product, they should be running a standards-compliant SMTP server. Many companies sell such a thing, or they could get an open source mail server FOR FREE!

Hey, new administration... stop wasting tax dollars and STOP PAYING FOR UNRELIABLE MICROSOFT PRODUCTS.

Franky   January 26th, 2009 9:10 pm ET

Uh-Oh, they're onto us, gotta hide, LOL!! I'm playing, i'm playing.

Barbara   January 26th, 2009 9:09 pm ET

We are so fortunate to have a very smart staff in the White House. High Tech is a must. Everything will be fixed. I guarantee you this.

legal in nc   January 26th, 2009 9:07 pm ET

This is no more Obama's fault than it is Bush's fault. Neither of them work in the IT department of the white house.

Ken in NC   January 26th, 2009 8:44 pm ET

From the High Tech of the Obama campaign into the High Tech of the White House under fromer President Bush is like walking off a cliff into darkness. Lots of upgrades will have to be done and quickly.

proudliberal-independent   January 26th, 2009 8:41 pm ET

bush left a 'worm'.

aron ozimek would leder   January 26th, 2009 8:34 pm ET

tell buraco barmer to talk to nasa to help me fite our finachall digatall war there over 150 years a head in tecknollogy and as a demend mack shore he macks his bancks strong asap aron ozimek leder for ceven rudd

2yuong2voteOR   January 26th, 2009 8:26 pm ET

i dont understand how anyone can honestly beleive this is President Obama's fault

this is a tech failure, it happens everywhere!!!
the USA and the USSR almost nuked eachother to hell because of problems like this, but those problems have become increasingly less serious dur to advances in technology

it'll be a while untill internet problems can be completly solved.

im very glad though that the administration has other unoficial emails so there's an alternative

Steven Maurer   January 26th, 2009 8:18 pm ET

I wonder just how much more hidden Republican incompetence there is we don't know about.

At this point, Obama just being able to move into the Whitehouse without the roof leaking and whole electrical system blowing out will seem like a grand victory.

What a mess.

Gordon Shumway   January 26th, 2009 8:16 pm ET

At least Bush and Cheney waited a few months..........................

NorCalGal   January 26th, 2009 8:16 pm ET

How is this Obama's fault? My god some of you people are just being so stupid!

Maybe the Whitehouse should up grade their computer systems. I think that would be a good use of tax payer money.

Anonymous   January 26th, 2009 8:13 pm ET

It is an Exchange Server not a Outlook server :)

Gov't workers unable to fix a mail server issue - must be all the breaks and time off they get! LOL

ObamaForTechnology   January 26th, 2009 8:05 pm ET

When will they start posting photos and news releases to the official Whitehouse.gov Briefing Room website? As of yet there are no Pool Reports either?

Texas Teacher   January 26th, 2009 8:00 pm ET

Can't microsoft outlook do anything anymore? Sheesh... this is pitiful. Perhaps it is Cheney and Bush fixing the computers... they surely had plenty of time!

Tracey   January 26th, 2009 7:55 pm ET

So the mail server "coincidentally" goes down right AFTER the new admin uploads to the new system? Hmmmm....I will reserve comment on this one.

Meka   January 26th, 2009 7:54 pm ET

Sounds to me like, the Republicans at their games!

Marcia Van Lenten   January 26th, 2009 7:44 pm ET

Rick..........? what are you vieing for Limbaugh's job? Enough already with the partisan vitriol.........as a senior citizen Republican I'd rather go to the senior citizen center and play cards and listen to all the old folks farting than listen/read the partisan garbage that is tearing this country apart. Paris Hilton needs a new manager go work for her.

J.   January 26th, 2009 7:43 pm ET

Maybe the White House should chuck that garbage Microsoft product and get something that works.

Larry   January 26th, 2009 7:39 pm ET

Gibbs is toast. Or should be.

BJC   January 26th, 2009 7:36 pm ET

How can staffers answer questions when they don't have any answers just like their new leader. Gibbs can't even answer a question. Clowns
Glad to see Obama is not giving any of the major networks the first interview. He went to his home network.

NC   January 26th, 2009 7:36 pm ET

Too bad , too late America...........should have really thought about our presidential choices, Senator McCain and even Hillary Clinton would have been a much better choice. I hope we get our acts together in 2010 and 2012.

mike   January 26th, 2009 7:33 pm ET

Rick, keep on believing whatever you want to believe. I bet you thought Bush Co. did well.

CA Indie for Obama   January 26th, 2009 7:27 pm ET

blame it on the Vista platform....

get a Mac for the White House

sandee in Portland   January 26th, 2009 7:12 pm ET

Get over it Rick. Your guy lost. It's time for unity behind our current administration. Bush's administration had no unity either and look where that got us. Partianship has to become a thing of the past. Either we all work together or our country will completely fail.

Photon Torpedo Dallas, TX   January 26th, 2009 7:06 pm ET

From Jeff in Illinois

"Maybe past VP Dick "Not part of the Executive Branch" Cheney's email deleting process wasn't quite finished."

Or maybe former VP Cheney's virus bug left as a parting gift finally kicked in. LOL!!!

Obama for 8 years!

Mike in NJ   January 26th, 2009 6:58 pm ET

The Outlook server? Come on CNN, do a little research. Microsoft Exchange much? Outlook = Client, Exchange = Server. Even "email server" would have made you look a little less ill-informed.

alreadytiredofit   January 26th, 2009 6:56 pm ET

They use Outlook? Hasn't that been proven time and again to be unsecure!!! Yikes!

budburgoonclark   January 26th, 2009 6:52 pm ET

So does Rick!

budburgoonclark   January 26th, 2009 6:52 pm ET

The White House needs to be rewired for the 21st century!

Robert in raleigh   January 26th, 2009 6:42 pm ET

RICK ,YOU ARE NOT VERY AMERICAN AND YOU ARE NOT A GOOD CITIZEN... 82% WISHES HIM WELL ,WHY CAN'T YOU AND RUSH

Rob Kole   January 26th, 2009 6:38 pm ET

dependence on technology... does have its pitsfalls.

Image if this was something imporatant?

ictoan   January 26th, 2009 6:36 pm ET

Dear Rick,

Obviously you haven't seen Bush press briefings yet.

Sincerely,
Not

Susan, Albany, NY   January 26th, 2009 6:29 pm ET

Will you let it go, Mr Obama ?

Don't be a childish. You don't need BlackBerry to work.

AL+   January 26th, 2009 6:28 pm ET

RICK, i see that you can't get enough of President Obama. You follow him every day. So i know deep in my heart that before his first hundred day are up, you will also be an Obama lover. Bye Rick

Frank, Las Vegas   January 26th, 2009 6:22 pm ET

The email server probably went down from no-use in the past. Did the Bush people even know how to use email?

Dawn   January 26th, 2009 6:21 pm ET

I kind of agree with Jeff, and Rick just give people a chance, the press whats to know more than he knows. Plus Bush had how many press Secretary.

One week into the office, I think that what Obama is doing is a helevalot better than Bush had done, deregulating everything and trying to kill the American people.

Oh Rick by the way, do you enjoy our Government spy on you all the time.

To me it is an invasion of my privacy

Fred C Dobbs   January 26th, 2009 6:19 pm ET

It's time to send out for some string and empty soda cans!

Beverly, NYC   January 26th, 2009 6:16 pm ET

Sounds like the White House is one step above the Flintstones in technology.

chuck   January 26th, 2009 6:15 pm ET

outlook server? say it ain't so. there are better/safer ways to do email.

AZPete   January 26th, 2009 6:14 pm ET

Hey, Rick! Is it possible for you make a comment without some sort of asinine insult? Or are you just following the lead of one of your right-wing talking heads? I think Jeff in Illinois got it right! Cheney was always the Macchiavelli behind G.W. Bush.

Dan, TX   January 26th, 2009 6:11 pm ET

Snide comment here.

Thanks CNN for letting me blow off steam from my pathetic life.

Staunch Democrat   January 26th, 2009 6:07 pm ET

Rick,

After watching Bush stumble through 8 years of mumble jumble and FEW AND FAR IN BETWEEN press conferences, I am now convinced that 47% of Americans that turned out for stumbling Palin, also had no idea of what she was doing or McCain for that matter.

Can you imagine how McCain and Palin would have handled this economic crisis? Hell they didn't think anything was wrong. All McCain did was move from house to house and Palin bought new clothes. The bad economy apparently didn't affect them negatively.

Move to Canada and spare yourself from this ill-perceived nightmare!

President Obama...let your haters be your motivators!

planz00   January 26th, 2009 6:06 pm ET

The White House's email server is powered by Outlook? Next project for Obama is to replace that Outllok server with an open source equivalent. There are lots to choose from, and they are all better than Outlook.

Stephen in Bedford, TX   January 26th, 2009 6:05 pm ET

Rick, can you do a better job. Please run for office if you can do a better job.
President Obama's administration has been in office one week, one week. All of the founding fathers, put together, could not undue the damage done by Dubya in one week.

Keith   January 26th, 2009 6:05 pm ET

Not hard to find out why it crashed either the computers are old {highly unlikely} or the sever was overloaded, maybe even a D.O.S {Denial Of Service} attack but that seems unlikely as well.

Rick, I think your meds are ready pal.

Obama 08   January 26th, 2009 6:05 pm ET

Rick, the "national nightmare" started when Bush stole the 2000 Election.

Emily   January 26th, 2009 5:54 pm ET

Oh Rick have you been living in a cave for the past 8 years? Or do you hate prosperity, freedom, honesty, and equality? If you think Obama is the beginning of a national nightmare and not the team in the HazMat suits called in to fumigate after the horror of Cheney/Bush than I suspect you are either a member of the Bush/Cheney axis of evil, unbelievably out of touch, or just a masochist.

GET REAL.   January 26th, 2009 5:54 pm ET

Rick January 26th, 2009 5:01 pm ET

After watching Gibbs stumble through three press briefings now I'm convinced that the entire Obumbler administration has no idea what they're doing. The long national nightmare has just begun.
________

This guy (and others of his ilk) can't win. Anyway you look at it, these ridiculous posters are the most hypocritical people I've ever seen:

Rick:
If you're trying to get us afraid, you're by definition a "terror"ist. Go on a j1had and leave the board alone. You're no better than the people your idol W. wanted to fight.

If you want Obama to fail in his efforts for this country, you want to this country to fall, hence you're by definition "unpatriotic," so leave and go live somewhere else or support the current admin. I can't speak for other people, but: despite hating Bush, I still wanted to see him make this country strong.

If you're just putting crap on the boards to spam everyone and try to sound superior, you're a little man with a little mind, an immature troll, so your mother must have either neglected you or raised you with no respect. Horrible woman.

Don't you people even care about your lives? If not, go back to watching "Fight Club" and pretending you're real men.

Independant Vet   January 26th, 2009 5:52 pm ET

Maybe they should learn the morse code. Aba Dabba doo .

Charvez loves him too . Wright. Rather correct , still the News Media's Darling . Everything they put out is one sided . Wright.

Bridgette-PA   January 26th, 2009 5:52 pm ET

Rick, shut up and get off the blogs. You are the only nightmare (along with the other Obama haters) living anymore. Jumping off of a bridge is an option that you have since you hate our new administration so much! Don't delay another minute, you must do it now!

chris   January 26th, 2009 5:51 pm ET

outlook server... i blame microsoft

Pete   January 26th, 2009 5:51 pm ET

Funny, the tech savy Obama presidency is having difficulties that the stone-age Bush administration did not have?

Bisi   January 26th, 2009 5:49 pm ET

No it must be the former president's emails which hadnt finished deleting just yet! Caused a system overload of unanswered emails.

Sarge in Florida   January 26th, 2009 5:49 pm ET

Oh I forgot to mention to Rick in here about his posting Obumbler comment..Why don't you BITE the big one IDIOT?????

Freed_From_W   January 26th, 2009 5:48 pm ET

Well, we certainly can't blame Obama's guys. They run a modern campaign involving current technology, then Bush doesn't let him into the White house, and when he does, they find that not only are the computers there like the W White house- old and busted – but nobody can explain why the Bush folleys didn't use technology. I bet a few reports in .pdf format would have helped Bush clue into that "Bin Laden Determined to Strike in US" memo.

The Bush Administration: A unending curse on Washington.

Sarge in Florida   January 26th, 2009 5:47 pm ET

This just goes to show you that Bush and Cheney still are ILEAGLY tapping into people lives....See how does it feel to have your invasion violated Mr. President? Hmmmm...... Sounds like Watergate all over again....

Ruth   January 26th, 2009 5:44 pm ET

Rick, get a life, dumbo.

greg   January 26th, 2009 5:43 pm ET

wow.. no BLACK berries,, wow

Renee   January 26th, 2009 5:43 pm ET

@Rick, if three press conference from a new press secretary is an indication of a nightmare, what do you call the last 8 yrs of the Bush administration?

Danny in Chicago   January 26th, 2009 5:43 pm ET

RICK -

What the HELL are you talking about? Do you think that everything is good right NOW?? What country are you living in?

Repubs amaze me with their amnesia already......

Allen in Hartwell GA   January 26th, 2009 5:36 pm ET

Sounds to me like someone in the past administration put in a virus which took out the server. I guess removing the O's from keyboards didn't strike them as being enough of a joke...either that or Jeff is right.

As for the "long nightmare", people who think this way should just listen to Rush on the radio and not bother their little minds with news that might make them think.

John. Austin, TX   January 26th, 2009 5:36 pm ET

I heard their toilet got clogged, too. Cover that, CNN!!

Blackberry   January 26th, 2009 5:36 pm ET

Blackberry... Grow up!

Brian G, Sugar Land, TX   January 26th, 2009 5:36 pm ET

We are slaves to our machines. Shades of the Terminator!

Brad in IL   January 26th, 2009 5:35 pm ET

It concerns me that in today's world, the white house press operation does not have a better Disaster Recovery plan. Are they hiring?

Ignored in GA   January 26th, 2009 5:34 pm ET

Sounds to me like someone in the past administration put in a virus which took out the server. Guess removing the O's from keyboards didn't strike them as being good enough a joke. Either that or Jeff is right.

As for the "long nightmare", people who think this way should just listen to Rush Limbarf on the radio and not bother their little minds with news that might make them think.

John J   January 26th, 2009 5:34 pm ET

B-S Bush didnt know what he was doing either and we're already in a nightmare. getting in school is now much harder because of dumb, arogant, greedy, wannabe republicans made it. Conserve my B-Hind. you bigots are a prime example of how our education system is lacking (finish 3rd grade already),

you bigots will FAIL in a diverse Society because you refuse to accept the fact that the world doesn't consist of just one. it consists of many. the United States does not consist of one.

GA for Obama   January 26th, 2009 5:31 pm ET

Rick- it's obvious you're a jeulous, incompetent fool

Long National Dream has 1413 More Days   January 26th, 2009 5:28 pm ET

Rick @ 501: You funny – Obumbler – That's great
How about R-Ick – that's funny, too.
Or P"rick" – see it's easy.
or "rickless" – Want More?

Farrell, Houston, Tx   January 26th, 2009 5:26 pm ET

RICK, got a solution, please let Obama know.

MrManhattan   January 26th, 2009 5:26 pm ET

In view of the fact that the server was inherited from the Bush administration, the Obama people probably didn't know to feed the hamsters that turn the gears that make it run.

Jen, OH   January 26th, 2009 5:26 pm ET

I'm so sick of the Republicans I don't know what to do. They did not win because most Americans favored Barack's ideas. So why are they still trying to shove their ideas down our throats? If we had wanted their ideas, we would have voted for McCain. We didn't, we sent him and Sarah Failin packing.

So what's up with all this talk about tax cuts and fiscal conservatism. They had their chance and they were not conservative and were not good stewards of our economy. I don't trust them.

The Dems shoudn't put pork in the bill and certainly not the Republicans. Allow Barack to get his package through without grubby, greedy hands all over it.

President Obama is in charge, sign his bill and move on.

Anonymous   January 26th, 2009 5:26 pm ET

Think you're cute, huh, Jeff? You're little messiah is going to cause this country great concern after he absolutely ruins all of us! He's picked a bunch of crooks – like the Chicago machinery he comes from. We're in serious trouble!

barack obama is still just B.O.   January 26th, 2009 5:25 pm ET

Seems like an Obama administration blunder is replacing thought for the day with "O'blunder of the Day".
This is going to be a great 4 years.....for the republicans!

God help our country. We need it now more than ever!

Mike   January 26th, 2009 5:25 pm ET

What is CNN's obsession with President Obama's BlackBerry? It is getting old...

Josh   January 26th, 2009 5:25 pm ET

how is this news?

Manny   January 26th, 2009 5:24 pm ET

Right Rick and Bush was an all star President!

Obama has done more in 6 days then Bush could ever imagine. Bush spent more time on vacation then any President. Oh right, he wasn't the real President. That job was really Cheney's.

At least Obama isn't waging war. Obama has the uneviable job of fixing all the sheeit that Bush screwed up.

Meh   January 26th, 2009 5:23 pm ET

Rick> Do you EVER say anything positive? Just wondering....

uv777bk   January 26th, 2009 5:22 pm ET

I read 'Outlook server' and that's all I needed to know :P

Death of America by Obama   January 26th, 2009 5:21 pm ET

None of the rules apply to the b.l.k. bast.a.r.d. obama. None.

Soccer Nana   January 26th, 2009 5:21 pm ET

Rick, find a clue. The IT system at the White House that was used during the last administration was antiquated; when the Obama staff upgraded to the MACs those older servers probably couldn't handle the load and crashed.

That is what happens when "change" is not embraced; you are stuck with outdated things and it is harder to bring them up to current standards and capabilities.

IsaacTheForcedCatholic   January 26th, 2009 5:19 pm ET

Less than one week of mistakes (harmless) is better than 8 years of mistakes (deadly) after mistakes (costly). The right-wingers sure are judgemental, but what do you expect from religious fanatics.

BB   January 26th, 2009 5:17 pm ET

I worked with an Indian that told me "do not fix all the problems - if we fix everything, we lose our jobs".

I guess the Indians must have maintained the email system at the WH.

Put an honest American in there to get it up and running.

Phil   January 26th, 2009 5:14 pm ET

Am sure Bush never used e-mail. This is all new to the white house staff.

Mike, Syracuse NY   January 26th, 2009 5:13 pm ET

Let's play the President Bashing Game. I think it goes like this: Obama's watch, Obama's fault! That's how everyone blamed Bush for everything for the last 8 years. Well Obama's turn now.

common sense   January 26th, 2009 5:11 pm ET

@rick

Obama has done more in his first week than Bush did his 2 terms. It's ok, you can say it. "Obama is doing a good job." Try it, it's ok to help those that need it and not those that don't. You know, like Bush helped those who didn't need it.

Ray Ray   January 26th, 2009 5:06 pm ET

On No – it's a national emergency! How will Obama know where to go and what to do without his BlackBarry?

No Hillary = No Obama   January 26th, 2009 5:06 pm ET

This Presidency is off to a flubbery start.

Jeff in Illinois   January 26th, 2009 5:05 pm ET

Maybe past VP Dick "Not part of the Executive Branch" Cheney's email deleting process wasn't quite finished.

Rick   January 26th, 2009 5:01 pm ET

After watching Gibbs stumble through three press briefings now I'm convinced that the entire Obumbler administration has no idea what they're doing. The long national nightmare has just begun.

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