Washington (CNN) - Rep. Randy Neugebauer, a Texas Republican who berated a U.S. Park Service ranger at the then-barricaded World War II Memorial during the partial government shutdown, sent a letter of apology to the director of the National Park Service.
Neugebauer's office said he reached out soon after the October 2 incident to get the ranger's contact information to apologize in person, but they did not hear back from the Park Service until this week due to the shutdown.
According to Neugebauer's spokesperson, Heather Vaughan, the Park Service told his office that the ranger requested to stay anonymous and preferred the congressman write a letter to the director of the NPS, rather than call her personally.
In the letter, dated Thursday, October 17, Neugebauer wrote that he was "caught up" in emotion after seeing veterans turned away from the memorial, and "my tone was inappropriate."
"I regret how I handled that situation, and I would like to offer you my apologies," he added.
The letter was hand-delivered on Friday, Vaughan said.
"I'm sorry for the way I spoke, not only because I put the Ranger on duty in an uncomfortable position, but also because my remarks were not an accurate reflection of the regard I have for the Park Service," he wrote.
When Neugebauer confronted the ranger at the memorial on October 2, he said, "How do you look at them...and deny them access? I don't get that."
The ranger responded saying, "It's difficult."
"It should be difficult," he said. "The Park Service should be ashamed of themselves."
She replied saying she was not ashamed.
"Well you should be," he told her.
While the memorial was technically barricaded during the shutdown, groups and individuals were free to enter the site to engage in First Amendment activities, according to National Park Service guidelines.