October 21st, 2013
09:25 PM ET
9 months ago

Chief of 'Enroll America' confident folks will stick with HealthCare.gov

(CNN) – The head of a group that aims to help Americans sign up for the Affordable Care Act said she thinks people will stick with it until the technical woes are fixed.

"I don't think that anyone would sit here and deny frustration with what we've seen from HealthCare.gov," Anne Filipic, president of "Enroll America," said on CNN's "Crossfire" on Monday night.

Enroll America is a nonprofit group and says its mission is to work with organizations and health providers to help people navigate the health act and figure out what benefits are available.

However, in the past three weeks, Americans have witnessed the fiasco that so far is HealthCare.gov.

Filipic, formerly the deputy director of the Office of Public Engagement for the White House, admitted that she had expected better from the website. She echoed President Barack Obama's comments from earlier Monday that improvements are being made. Obama even hinted that he's borrowing top talent from tech companies in Silicon Valley.

"We've had some of the best IT talent in the entire country join the team. And we're well into a tech surge to fix the problem," Obama said at the White House Monday afternoon.

Filipic also claimed that historical precedent was on their side. She named the rocky rollouts of health care programs such as the Massachusetts health reform and Medicare Part D, both in 2006.

What matters in the end, says Filipic, is that the American people are "hungry" for health care despite the problems with the site.

"What we're hearing is that consumers are frustrated with HealthCare.gov, without question, but they remain undeterred."


Filed under: Healthcare • Obamacare • President Obama
soundoff (9 Responses)
  1. HenryMiller

    Shilling for a thieving, corrupt, government. How contemptible.

    October 21, 2013 10:42 pm at 10:42 pm |
  2. 2020

    When technology can fix it, it is not a problem, only an irritation. It will eventually get better, get normal.

    When a person has no health insurance, when family money not enough t0 fix it, disaster really struck, not only the sick one, but the whole family.

    Compared the two, I rather be patient, take a walk, and come back to sign up.

    America always stay optimistic.

    October 22, 2013 01:18 am at 1:18 am |
  3. Rickle

    Except he's a L I A R when he (and the Repubs) say the American people don't want the Affordable Care Act. It's not even close... they want it and more! 'Bout time the losers accept their defeat and start doing what the people actually WANT: him and those like him to do their job... from the minority. In this republic the tail is not allowed to wag the dog.

    October 22, 2013 01:35 am at 1:35 am |
  4. Kate

    That is bad news for ted cruz.

    October 22, 2013 04:56 am at 4:56 am |
  5. sifto

    was President Obama joking? call the 800 number? puleez!!! if he is not more careful, he will be the laughingstock of, not only America, but the world..

    October 22, 2013 06:16 am at 6:16 am |
  6. Name carl

    This ACA health care is a good thing. The dems will work out the web problems. So Republicans need to stop trying to hurt people. .

    October 22, 2013 06:23 am at 6:23 am |
  7. Marie MD

    A computer glitch can be fixed and it's funny how so many red states are having problems but the blue states don't seem to have the same problems.
    The "new" America, aka Texas, is leaving 8 million or more of its citizens without healthcare thanks to the oops governor and their new "president" (since he really can't run because he wasn't born in the US). Is that really what the "new" Americans/Texans want?

    October 22, 2013 06:29 am at 6:29 am |
  8. Gurgyl

    Lot of people will enrol.

    October 22, 2013 06:52 am at 6:52 am |
  9. Harold Richards

    After a non-partisan company like Consumer Reports blasted the Obamacare site, you think we should trust a politically driven organization to commit personal fiscal suicide and sign up for ODisasterCare?

    October 22, 2013 06:59 am at 6:59 am |