Official: Federal health care site should be fully functioning by end of November
October 25th, 2013
12:35 PM ET
11 months ago

Official: Federal health care site should be fully functioning by end of November

(CNN) - The Obamacare website, plagued by major problems since its rollout at the start of the month, should be functioning smoothly by the end of November, according to the official now in charge of fixing it.

Jeffrey Zients told reporters on Friday that an outside contractor will handle the task of resolving technical problems that have become a serious political flashpoint for the Obama administration.

"Healthcare.gov is fixable," Zients said on a conference call.


Filed under: Health care
soundoff (226 Responses)
  1. spike

    Good. I will sign up then. That will allow me to cross off 1 of my bucket list items-having my identity stolen.

    October 25, 2013 02:33 pm at 2:33 pm |
  2. Jason

    Ahhh yes, and how much additional TAXPAYER money is this going to cost.
    The original contract for CGI to build the website was $94 Million. Its already over 300M and dysfunctional. How many more hundred of millions is it going to cost? This is what happens when the govt tries to take control of something.

    All of this to hit a 'goal' of 7 million people to sign up. Lets see... even use the current number of $300M spent for the website, and that is over $42M per PERSON. It would've been better to just cut a check to everybody in the US for 1M each to be used only in their future healthcare costs and be done with it.

    October 25, 2013 02:33 pm at 2:33 pm |
  3. Tag9

    It's not a good idea to blast out dates when it comes to computers. It just does not work that way. Unless you are Hudini there is no way you can anticipate all of the problems.

    October 25, 2013 02:33 pm at 2:33 pm |
  4. NameFrank Deery

    And just in time for The Diversionary Holidays. Most private managers, facing
    an IT deadline/crisis, could only be so lucky.
    Let Biden try it. Obama failed!

    The Obama Years! Now, not focusing on getting this fiasco fixed pronto, they smear
    Pete Sessions, who raised concern about
    this early on. Chicago-thug politics. That's Obama's
    experience. Not governing or negotiating or even caring: my way, The High Way. So
    Clintonian, both ot them, so they spin, point fingers, and play on Obama'a "base", the Very ones probably most unreachable as this website tanks.

    A national disgrace-among so many under this lousey President.

    disaster enters day 26.

    October 25, 2013 02:34 pm at 2:34 pm |
  5. Kieran

    Yeah it's bad but in the end, a website can be fixed. If you want to convince me that we should get rid of Obamacare, you'll have to come up with a fundamental flaw in the law that can't be fixed. Faulty computer code doesn't have significance in a discussion about morality.

    October 25, 2013 02:34 pm at 2:34 pm |
  6. Ed T Duck

    The emperor is most displeased with your apparent lack of progress.

    October 25, 2013 02:36 pm at 2:36 pm |
  7. linda

    Think about this for a minute. Okay, say the new IT people get the website functioning the way it was intended. Then those going on the site to register their "personal" identity in order to be able to purchase their "affordable" health insurance will then find out really what it is going to cost. Why would the young and healthy people want to pay more and I mean in some cases double what they would pay on the open market, just to be able to go to a doctor on a 1-2 times a year basis. It makes no sense to have our young and healthy working population paying for the millions of non-working, unhealthy population. My concern still is how is it possible to monitor the almost certain fraud in the system, just like we already have in the welfare system. What about this picture is not socialism. I guess one day our country will be known as the Robin Hood America. How sad that all this country has fought for is being taken to this place in our history. We should be ashamed.

    October 25, 2013 02:38 pm at 2:38 pm |
  8. 1termlimits

    PPL this law WAS designed to FAIL so the Gov't can put forth a single payer system just like the broken and very much in RED Medicare system. Give it a year or two and both sides will move the single payer system forward. Mark my words....it's just the start of more red tape and less benefits for Americans!

    Both sides of Gov't want the Employers out of offering health care, that way there is no Deductions for the Employers, Current health deductions cost the Gov't lost to a half billion dollars a year. Nix Employer sponsored healthcare, install a single payer system and the Gov't saves $$ at Americans expense. If you think a single payer system is a good thing, then you don't know much about healthcare. I would rather deal w/an Insurance Co. than the Gov't for benefits! IMO

    October 25, 2013 02:40 pm at 2:40 pm |
  9. Don Chicago

    There is improvement. Yesterday while watching 3 people try to log in on the Situation Room (5:30 ET) I browsed plans, liked a few so I decided to create an account, completed that and got logged in in less that 5 minutes. From there the site is complex simply because there is a whole lot to do. Now that we can browse first fewer people may need to get on and log in will become faster. As to actually applying on line I am not sure that is a realistic endeavor. Even if healthcare.gov was fast my home computer browser and carrier (comcast) would not sustain what is a failly complex project. Perhaps downloading the form and mailing it in is more realistici

    October 25, 2013 02:41 pm at 2:41 pm |
  10. Rascal

    "Federal health care site should be fully functioning by the end of November." What Year? Not holding my breath.

    October 25, 2013 02:41 pm at 2:41 pm |
  11. John Brown

    I hear people who registered successfully, but didn't purchase a plan got a $95 bill from the IRS.

    October 25, 2013 02:42 pm at 2:42 pm |
  12. Carl

    I'll believe it when I see it. Obama's administrators have no idea what's going on.

    October 25, 2013 02:45 pm at 2:45 pm |
  13. LLJ

    Oh Yay!! Another contractor getting rich because of the incompetence of our administration!

    October 25, 2013 02:46 pm at 2:46 pm |
  14. RL

    Linda – Young and healthy people do not always stay healthy, they get sick, they get in accidents, and if you think this doesn't happen then you live in la la land. I was young and healthy, went on vacation, got bit by a mosquito and contracted viral encephalitis. I was in the hospital for three months.

    October 25, 2013 02:47 pm at 2:47 pm |
  15. What's in that tea anyway?

    Let's have the GOP/Tea Bagger clown patrol reimburse the government at least half the $24 billion they blew during the government shutdown...I'd bet that's enough to fix it. What's that you say trolls? ....you don't have that much? ok, we the American people will just take it out of your hides come Nov 2014....say goodnite Alice

    October 25, 2013 02:47 pm at 2:47 pm |
  16. NameDJ

    There is one big summary for the failure of launch of the Obamacare website: Government bureaucracy. The Federal Gov't is full of it so are the state governments. Now they want to tackle the immigration problems! What the federal government badly needs is a reform in bureaucracy.

    October 25, 2013 02:48 pm at 2:48 pm |
  17. TONE

    @Jason
    Guy you need to go empty your mouth over a garbage bin you mean to tell me you already forgot the 24 billion dollars the gop terrorist racist party cost us?

    October 25, 2013 02:50 pm at 2:50 pm |
  18. Kieran

    The website isn't the same as the law itself. If Obamacare had passed in 1989 instead of 2009 and there was no website, would it still be Obamacare? Yes.

    October 25, 2013 02:50 pm at 2:50 pm |
  19. Ol' Yeller

    @Jason
    "All of this to hit a 'goal' of 7 million people to sign up. Lets see... even use the current number of $300M spent for the website, and that is over $42M per PERSON. It would've been better to just cut a check to everybody in the US for 1M each to be used only in their future healthcare costs and be done with it."
    Well, for one... like most te abagg ers your math skills suck.... No, I mean like really bad. Two, for a someone who seems so concerned about wasteful spending you would think we would have seen you on here before railing about the party who wasted 24 billion (I'll go with the lowest figure I have seen) which was wasted by their government shutdown. At least the millions (that other number has a 'B' for billions; that's way, way more than a million if you are confused) you are complaining about will have a result at the end, even if a few more million must be spent to fix it. The BILLIONS wasted by the other party actually got us nothing... unless you count watching grown men act like tantrum throwing children as something.
    BTW- that is Billions again. Don't be confused by the larger number in front- 300 million is never, ever, never, greater than 24 Billion (or even 1 Billion). 24 Billion > 300 million. 1 Billion > 300 million

    October 25, 2013 02:51 pm at 2:51 pm |
  20. Thomas Nichols

    Yeah. And this was said just a couple of weeks ago. "They're flopping around like dead fish in the bottom of the boat trying to figure out what to do next," Democratic Rep. Jim McDermott of Washington told CNN. "They have no plan B."

    Now personally, I've never seen a dead fish flop in anything. But if he was referring to Obamacare, it's a reasonable comparison because Obamacare is still flopping around. But this guy, Jeffrey Zients, knows zip about Information Technology. I agree with an earlier comment. Spouting dates when it comes to IT is a very stupid thing to do. It's better to say "It will be ready to use when it is ready." Alpha testing, Beta testing, draft release, bug fix release, etc.

    October 25, 2013 02:52 pm at 2:52 pm |
  21. Tom

    Yea, they have calculated that by 11/30 everyone will have given up.

    October 25, 2013 02:53 pm at 2:53 pm |
  22. Bill D

    Last I heard the cost of the website is over $450M. Wow, just wow. If the cost of connecting people to the program is $450M, what does the program itself cost? As a taxpayer, I feel like I'm really getting burned.

    October 25, 2013 02:53 pm at 2:53 pm |
  23. Scott

    wait a minute, now let me get this straight. 26 million people without health Insurance have to sign up during the open enrollment period Oct 1 through Dec 31 or get fined by the IRS. but the administration says only 50,000 people a day can use the web portal, and then the thing doesn't work anyhow, and now it won't work until the end of November.
    SO now we need 838,709 people a day to sign up on a web site that can only do 50,000 people a day. I see that Obama probably thinks this a the way to balance the budget, fine the fools because they can't buy the package that's being shoved down their throats. I just love the Democrats they know how to run this country (right into the ground)

    October 25, 2013 02:55 pm at 2:55 pm |
  24. JCal

    By the end of November? That means in reality it will be at the end of December at best? I really think they should undo all the changes and roll the whole thing out in 2014 when they know it works. And the people like myself who have been canceled, should have their policies reinstated. There is no fair way to do this, but it seems that the government is guilty of pathetic program planning.

    October 25, 2013 02:57 pm at 2:57 pm |
  25. Anonymous

    "Jason

    Ahhh yes, and how much additional TAXPAYER money is this going to cost.
    The original contract for CGI to build the website was $94 Million. Its already over 300M and dysfunctional. How many more hundred of millions is it going to cost? This is what happens when the govt tries to take control of something.

    All of this to hit a 'goal' of 7 million people to sign up. Lets see... even use the current number of $300M spent for the website, and that is over $42M per PERSON. It would've been better to just cut a check to everybody in the US for 1M each to be used only in their future healthcare costs and be done with it."

    Might want to check your math there buddy. $42M per PERSON? REALLY? Your lack of intelligence just shows me that you shouldn't be commenting on this issue at all.

    October 25, 2013 02:57 pm at 2:57 pm |
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