Washington (CNN) – The repeated vow from President Barack Obama that those who like their health insurance can keep it may be causing the administration grief – but it can't be changed now, Obama's press secretary conceded Tuesday.
"The President, as awesomely powerful as the office is, can't go back in time," Jay Carney said at his daily press briefing when asked by CNN whether Obama would "use those same words again."
"What the President's focus is on is what we are all focused on, which is getting this right for the American people," Carney said.
Obama's repeated promise in the days leading up to the Affordable Care Act's passage has come under intense scrutiny as some have customers have had their individual plans canceled. The White House says those plans don't meet the standards for insurance established under the Affordable Care Act – and that better options will be available on the new health care exchanges.
Obama further alters 'you can keep your plan' pledge
Yet many Americans can't get online to enroll as the federal government continues repair work on healthcare.gov. Carney admitted Tuesday the website problem was exacerbating the struggle to inform those who lose their plans what other options are available, saying Obama was "frustrated" by the hold-up.
"There is no question that the notices are going out and he's troubled by the fact that the website has made it a lot more difficult for those Americans to get the information that they need," he said.
Obama recalled his 2009 and 2010 promise again on Monday during a speech to supporters, adding the key detail that Americans could keep their insurance if the plan remained the same since he signed the measure into law.
"While virtually every insurer is offering new, better plans and competing for these folks' business, I realize that can be scary for people if you just get some notice like that," Obama said at a meeting of Organizing for Action.
He continued, "If you had or have one of these plans before the Affordable Care Act came into law and you really like that plan, what we said was, you could keep it if hasn't changed since the law's passed."
–CNN White House Producer Kevin Liptak contributed to this report.