(CNN) - Talk about bad timing.
Health and Human Services Secretary Kathleen Sebelius paid a visit Tuesday to community health center in Florida where a group of navigators were helping local consumers sign up for health insurance through the federal exchange website - HealthCare.gov.
As she stopped to talk to one of the enrollees, the website temporarily crashed.
"Sorry, our system is temporarily down," a local reporter said, reading aloud the message on the computer screen.
"It's okay. It will come back," the woman seated in front of the computer said. "It happens every day."
Technical glitches to the federal exchange website have been a major issue plaguing the rollout of President Barack Obama's Affordable Care Act. The President said earlier this month that his team "fumbled" the rollout and promised significant improvements to the functionality of the site by the end of the month.
Responding to the event, HHS spokeswoman Joanne Peters said Wednesday that as the site continues to improve "we know that there will be sporadic outages from time to time, as was the case Tuesday."
"This issue was resolved quickly," she added. "We have completed more than 200 items from our punch list of fixes, reduced page load times from 8 seconds to less than 1, and error rates are down from six percent to less than one percent."
Asked about the troubled launch and looming December 15 deadline for Americans to sign up in order to begin coverage next year, Sebelius said the site "is so much better today than it was a the beginning of October."
"We always knew there would be issues and problems," the top health official told reporters at a news conference after visiting the community health center.
"Clearly the end-to-end testing was not sufficient, and I continue to repeat that, looking back, that should have been a longer period of time," Sebelius later said when asked about a report from a private consulting firm warning of some of the risks to federal online exchange's functionality for the October 1 launch date.
"Seven weeks later, and today is seven weeks from when the website launches," Sebelius said Tuesday. "If I had known then what I know now we probably would have made a different call."
Also plaguing the Obama administration is canceled policies as a result of previous insurance plans failing to meet the requirements outlined in the Affordable Care Act. Critics have jumped on the President's promise to consumers that they could keep their plans if they liked them. That turned out not be the case and the subsequent outcry prompted the White House to put in place an administrative fix allowing some healthcare consumers to stay on their plans for another year.
CNN White House Producer Adam Aigner-Treworgy and CNN's Dana Davidsen contributed to this report.