Washington (CNN) – One week after President Barack Obama announced a fix that would allow people who are losing their insurance policies to keep them, millions of Americans are still waiting for the final word on whether their plans can, in fact, be renewed.
These customers had been receiving letters from their insurers informing them that they would not be able to renew their existing policies in 2014 because those policies do not meet certain minimum coverage requirements of the Affordable Care Act.
In the letters, customers were offered similar ACA-compliant plans and told they could find additional options on the health exchange or private market. But for many, the loss of their old plan means an increase in premiums.
Many insurers are embracing the administration's change of course, and several companies have already begun working to reinstate discontinued plans.
Blue Cross Blue Shield of Kansas spokeswoman Mary Beth Chambers told CNN they plan to renew insurance policies for their affected customers, and will notify those customers in letters likely going out early next week.
Florida Blue announced its intention to renew customers' plans last Thursday, the same day the President made his announcement.
In a press release, the company's officials said, "In conjunction with President Obama's announcement today, Florida Blue will allow individual members to continue their existing health care coverage or explore new plan options under the ACA. Affected members will receive new letters from Florida Blue informing them that they can continue to utilize their existing plan through 2014."
At least seven insurance companies are actively planning to extend their canceled policies so far, though some are still waiting for final approval from state officials, who have to sign off on the renewals.
Several states including New York, Indiana, Washington and Massachusetts, are rejecting the proposed extensions and proceeding with the implementation of the health care law as planned.
Blue Cross Blue Shield of Kansas has the support of Kansas Insurance Commissioner Sandy Praeger, who said in a statement to CNN, "We believe Blue Cross and Blue Shield of Kansas' announcement to extend for one year the policies for those individuals and small group plans who received cancellation notices is the right thing to do now while the problems still exist with the operation of the federal marketplace."
"We know that Blue Cross' decision to extend these policies will require the company to incur some additional operational costs, but, under the circumstances, it is a good decision for many Kansans, and Blue Cross is to be commended for taking this action," Praeger added.
Insurers who decide to offer the non-compliant plans for renewal are required to notify affected customers that their current policies don't offer the same range of coverage options offered by ACA-compliant plans. Notification letters will also have to include information about the health care exchanges and tax credits that could offset the cost of insurance if they decide to choose a new plan.
White House spokesman Josh Earnest emphasized the importance of this point at a briefing Thursday saying, "The consumer protections are an important part of the Affordable Care Act, and those consumer protections that are available in the marketplace but not available in the policies that they're considering renewing are laid out [in the renewal letters.]"
More than 20 states have yet to make a decision, leaving many insurers and customers in a state of uncertainty about how to proceed.
–CNN White House Producer Adam Aigner-Treworgy contributed to this report