WH: Obamacare website 'on track' to meet Nov. 30 goal
November 25th, 2013
02:45 PM ET
1 year ago

WH: Obamacare website 'on track' to meet Nov. 30 goal

White House (CNN) - Obama administration officials are sounding increasingly confident they will meet the President's goal of having the troubled website HealthCare.gov working for the "vast majority" of users by November 30.

"We continue to be on track to meeting the goals that we established for ourselves and established for the website on Nov. 30," Deputy Press Secretary Josh Earnest told reporters on Air Force One Monday en route to San Francisco for an event and fundraiser President Obama was expected to attend.

The tech team working on HealthCare.gov has increased the site's capacity, boosting it to a level of 50,000 "concurrent" users, Earnest said.

Earnest said the site's tech team has added what he described as a queuing system for times when the site is slowed by heavy demand. This system would allow visitors to leave their email addresses on the site, which would ping them later when they could get back in line and have an easier time signing up.

"It also will significantly enhance the consumer experience on the website. It had to be frustrating for people who would repeatedly go to the website and find that they couldn't log on because the website is busy," Earnest said.

A spokeswoman for the agency in charge of implementing the Obamacare website said Monday that after portions of the site were taken down over the weekend, it experience an unanticipated outage for about an hour Monday morning.

As contractors and officials work toward the deadline, CMS spokesman Julie Bataille cautioned the site will continue to experience "intermittent periods of suboptimal performance."

A senior administration official also told CNN the website will not be bug-free on November 30. But this official says contrasting with where the site was on October 1, HealthCare.gov will be much improved.

"This continues to be a work in progress," Earnest said.

Obama, who has said he was unaware of the issues plaguing HealthCare.gov prior to the October 1 launch date, has been receiving regular updates on the site's repairs, a senior White House official said.

– CNN’s Z. Byron Wolf contributed to this report.


Filed under: Obamacare
soundoff (43 Responses)
  1. Dutch/Bad Newz, VA -aka- Take Back The House -aka- No Redemption Votes

    That's all well and dandy. I still want to know how much money John Boehner is saving now that he's on Obamacare. He's been slamming it left and right, but once he signed up for it, I haven't heard a peep from him about it.

    November 25, 2013 02:48 pm at 2:48 pm |
  2. Gurgyl

    Just ignore this for a while–they will fix it. ACA is a Law. Period.

    November 25, 2013 02:49 pm at 2:49 pm |
  3. Wire Palladin, S.F.

    Anyone sign up for the republican plan yet?

    November 25, 2013 02:56 pm at 2:56 pm |
  4. Wire Palladin, S.F.

    The web site gets fixed, the RWNJs get to keep their junk policies, and 45 million uninsured get closer to being insured. Sounds like a winner. Merry Christmas everyone!

    November 25, 2013 02:58 pm at 2:58 pm |
  5. Wire Palladin, S.F.

    Over 300 million will be insured with ACA, and the only unhappy ones are the RWNJs.

    November 25, 2013 03:01 pm at 3:01 pm |
  6. bill

    where have i heard this before? just keep churping barry. there are a "few" out there that might still believe you.

    November 25, 2013 03:01 pm at 3:01 pm |
  7. simplyput

    Obamunaware....of how insurance really works, of taking advice on how to run it, how to set up website, and now...Obamiran. When credibility is lost, it becomes a lost presidency.

    November 25, 2013 03:02 pm at 3:02 pm |
  8. Rudy NYC

    Earnest said the site's tech team has added what he described as a queuing system for times when the site is slowed by heavy demand. This system would allow visitors to leave their email addresses on the site, which would ping them later when they could get back in line and have an easier time signing up.
    ----------------------------------
    Come on, man. That's horrific. Say it ain't so, guys. They must be staring at millions of lines of spaghetti code. I say toss it.

    November 25, 2013 03:02 pm at 3:02 pm |
  9. jdw62305

    What a poorly constructed law this is turning out to be...

    November 25, 2013 03:02 pm at 3:02 pm |
  10. The Real Tom Paine

    What exactly ARE the GOP plans? Is there anything that goes beyond the bullet point stage, or do they want to return to having that sector of the economy virtually unregulated?

    November 25, 2013 03:03 pm at 3:03 pm |
  11. jdw62305

    What a poorly designed law this turned out to be. Very disappointed!

    November 25, 2013 03:03 pm at 3:03 pm |
  12. Dominican mama 4 Obama

    Wire Palladin, S.F.

    Anyone sign up for the republican plan yet?
    -------------------------------------------------
    Bwahahahaha!!
    Good one Wire!!

    November 25, 2013 03:03 pm at 3:03 pm |
  13. Data Driven

    Welp, back to Benghazi.

    Benghazi! Hitler! Neville Chamberlain! (Obama, hilariously, is compared to both, often at the same time, in the Right blogosphere.). Fresh vegetables in the White House garden = Stalin! Satan! Antichrist! Socialist! Jeffrey Dahmer!

    Yep, no matter how angry the wingers get, the Obamacare Marketplaces will continue to help people at an ever more efficient rate. Back to Benghazi, wingers. And don't forget Hitler!

    November 25, 2013 03:03 pm at 3:03 pm |
  14. Woman In California

    "We continue to be on track to meeting the goals that we established for ourselves and established for the website on Nov. 30," Deputy Press Secretary Josh Earnest told reporters

    Then what will the GOP have to be angry about?

    November 25, 2013 03:06 pm at 3:06 pm |
  15. The Real Tom Paine

    -Woman In California

    "We continue to be on track to meeting the goals that we established for ourselves and established for the website on Nov. 30," Deputy Press Secretary Josh Earnest told reporters

    Then what will the GOP have to be angry about?
    *******************
    Oh, I'm sure they will invent something. I see a lot of frustrated fantasy writers on the GOP side.

    November 25, 2013 03:18 pm at 3:18 pm |
  16. truth hurts but reality bites

    Yeah, the web site will some day no doubt work, though that looks to even be up in the air at this point. No mention of the security issues and whether people and their information is protected.

    The REAL problems with Obamacare are not the web site, but the many, many fantasies it is built on and all of the lies told to the American people about every aspect of this law. The web site is just the current egg on the face of the Obama adminstration.

    They now have millions of Americans losing their healthcare coverage because of Obamacare, they have people getting sticker shock at the high prices of the policies on the exchanges, they have the coming disaster of tens of millions MORE American losing their healthcare plans, their doctors, their hospitals, and on and on. None of this has anything to do with the website but is the fundamental problem of this law, a liberal crafted house of healthcare horrors.

    November 25, 2013 03:18 pm at 3:18 pm |
  17. jd

    dutch/bad newz. they just put boehners rates on fox news site

    November 25, 2013 03:23 pm at 3:23 pm |
  18. Donna

    Wire Palladin, S.F.
    Anyone sign up for the republican plan yet?
    --

    You mean pre-Obamacare where people actualy could keep their doctors, keep their hospitals, pick the healthcare coverage they liked and could afford, weren't paying twice as much for coverge they didn;t need or want, weren't paying twice as much to subsidize others, you mean THAT PLAN? The plan that wasn't costing the country $3 TRILLION over the next ten years? THAT PLAN???

    November 25, 2013 03:26 pm at 3:26 pm |
  19. Silence DoGood

    @Woman In California "Then what will the GOP have to be angry about?"

    We moderates and liberals should really pitch in and come up with some good new stuff for the GOP to whine about. I am thinking something along the lines of a conspiracy theory that says Obama is keeping Big Foot prisoner in the WH basement. And guarded by space aliens.

    November 25, 2013 03:40 pm at 3:40 pm |
  20. southerngent

    Malory Archer

    If you are on this thread I just want to say, you attempted to quote numbers so the burden of proof is on you. As far as the news outlets are concerned, your admission of one is proof enough.
    On to this article, is obamacare sign-up in line with the numbers?
    Was obama lying about keeping plans?
    Did the Republicans lie about this being a train wreck.
    How many more will lose health care?
    How many will have to pay more for health insurance?
    How many will have extreme co-pays?
    How many will have extreme out of pocket cost?
    What will your premiums cost after you are hooked?
    How much will your fine be in 2 years?
    How long will your jail time be if you can't afford to pay??????????
    How is this forced distribution of wealth not socialism?

    November 25, 2013 03:41 pm at 3:41 pm |
  21. Tampa Tim

    Since baggers have complained for years about people actually having access to health care, yet offer no plans other than allow insurance to kick people off their capped junk policies, it looks like the Kochs and Fox are on the wrong side of history again.

    November 25, 2013 03:42 pm at 3:42 pm |
  22. Trainwreck

    "Improved over Oct. 1". Well that's tough, haha.

    Defund, delay, repeal.

    November 25, 2013 03:43 pm at 3:43 pm |
  23. Old white conservative male

    Even a good web sight can't help a bad law.

    November 25, 2013 03:47 pm at 3:47 pm |
  24. Old white conservative male

    All you liberals out there; make sure you all sign up and don't forget your SSN, DOB, and Home address. Hackers need that for there investments. Have a nice day.

    November 25, 2013 03:51 pm at 3:51 pm |
  25. Rudy NYC

    Wire Palladin, S.F.

    Anyone sign up for the republican plan yet?
    -------------------
    Can't. I gotta pre-existing condition. So, I'm going with the ACA. Thanks, Mr. President.

    November 25, 2013 03:51 pm at 3:51 pm |
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