WH: Obamacare website 'on track' to meet Nov. 30 goal
November 25th, 2013
02:45 PM ET
12 months ago

WH: Obamacare website 'on track' to meet Nov. 30 goal

White House (CNN) - Obama administration officials are sounding increasingly confident they will meet the President's goal of having the troubled website HealthCare.gov working for the "vast majority" of users by November 30.

"We continue to be on track to meeting the goals that we established for ourselves and established for the website on Nov. 30," Deputy Press Secretary Josh Earnest told reporters on Air Force One Monday en route to San Francisco for an event and fundraiser President Obama was expected to attend.

The tech team working on HealthCare.gov has increased the site's capacity, boosting it to a level of 50,000 "concurrent" users, Earnest said.

Earnest said the site's tech team has added what he described as a queuing system for times when the site is slowed by heavy demand. This system would allow visitors to leave their email addresses on the site, which would ping them later when they could get back in line and have an easier time signing up.

"It also will significantly enhance the consumer experience on the website. It had to be frustrating for people who would repeatedly go to the website and find that they couldn't log on because the website is busy," Earnest said.

A spokeswoman for the agency in charge of implementing the Obamacare website said Monday that after portions of the site were taken down over the weekend, it experience an unanticipated outage for about an hour Monday morning.

As contractors and officials work toward the deadline, CMS spokesman Julie Bataille cautioned the site will continue to experience "intermittent periods of suboptimal performance."

A senior administration official also told CNN the website will not be bug-free on November 30. But this official says contrasting with where the site was on October 1, HealthCare.gov will be much improved.

"This continues to be a work in progress," Earnest said.

Obama, who has said he was unaware of the issues plaguing HealthCare.gov prior to the October 1 launch date, has been receiving regular updates on the site's repairs, a senior White House official said.

– CNN’s Z. Byron Wolf contributed to this report.


Filed under: Obamacare
soundoff (43 Responses)
  1. tom l

    I didn't think it was possible but the lefties on here are actually more obnoxious than ever. They don't think that that approval ratings, the trust factor in our president (or lack, thereof) nor the blatant hypocrisy of their new mob rule in the Senate matter. It's impressive how much self confidence they have. It borders on delusional. They have become even more apt to just type something and therefore that makes it true. My favorite one might be about how a radio station is playing holiday music so that proves that there is no war on Christmas as if that makes any sense and the two are inter related. And then another lefty complimented that person on their "salient" point. I don't know how you guys do it. It's impressive. And still, all the while, totally cool with the fact that our president blatantly lied to them and they don't care because, apparently, it's ok to lie if it's better for them. Astounding.

    November 25, 2013 03:53 pm at 3:53 pm |
  2. Rudy NYC

    jdw62305

    What a poorly designed law this turned out to be. Very disappointed!
    -------------------------
    What a poorly designed web site this turned out to be. Very disappointed!

    FIFY.

    November 25, 2013 03:54 pm at 3:54 pm |
  3. tom l

    @Data
    And you're still cool with the fact that the administration knowingly lied to us, and the world, with regards to the attack in Benghazi being about a video when they knew for a fact it wasn't true. How do you ignore that fact and then go on to make a joke about it? I don't get it. Can you acknowledge that they told us it was a video when they knew for a fact that it wasn't?

    November 25, 2013 03:55 pm at 3:55 pm |
  4. georgex9

    People need regular medical care to be healthy. The efforts to expand medical insurance to all citizens ought to be appreciated by compassionate Christian and secular humanists alike. Who would think that is not a very worthwhile goal? Leave politics out of the equation and think what is best for individuals and for a more healthy nation. Don't think the Republicans have offered anything better. But this is a start and with later alterations should work out better. The costs of medical care is very high and not many people can afford it without insurance.
    From the Council for Secular Humanism:
    "People need regular medical care to be healthy. The efforts to expand medical insurance to all citizens ought to be appreciated by compassionate Christian and secular humanists alike. Who would think that is not a very worthwhile goal? Leave politics out of the equation and think what is best for individuals and for a more healthy nation. Don't think the Republicans have offered anything better. But this is a start and with later alterations should work out better. The costs of medical care is very high and not many people can afford it without insurance."

    November 25, 2013 03:57 pm at 3:57 pm |
  5. georgex9

    People need regular medical care to be healthy. The efforts to expand medical insurance to all citizens ought to be appreciated by compassionate Christian and secular humanists alike. Who would think that is not a very worthwhile goal? Leave politics out of the equation and think what is best for individuals and for a more healthy nation. Don't think the Republicans have offered anything better. But this is a start and with later alterations should work out better. The costs of medical care is very high and not many people can afford it without insurance.
    From the Council for Secular Humanism:
    "•We believe in supporting the disadvantaged and the handicapped so that they will be able to help themselves. "

    November 25, 2013 03:59 pm at 3:59 pm |
  6. You Can Keep Your Plan If You Want

    So, the IT security expert I watched on CNBC this morning, who also testified in front of Congress last week, says the ACA website is not secure enough to prevent an individual's personal information from being stolen. In addition, if you speak with one of the Health Care Navigators over the telephone, that person is not subject to a background check and for all you know could be a criminal.

    Why would any sane person even bother with the ACA given this level of insecurity? Do they really think we are that stupid? How long do you think Amazon or Priceline would stay in business with this level of incompetence?

    November 25, 2013 04:02 pm at 4:02 pm |
  7. Silence DoGood

    @Donna "You mean pre-Obamacare where people actualy could keep their doctors, keep their hospitals, pick the healthcare coverage they liked and could afford..."

    That is a yet another myth. Pre-Obama, there was no promise of keeping anything. I personally knew people who did not keep their plan before ACA, lost their saving and house, because the insurance company dropped them or cut them off. I would like you to meet them and tell them how WONDERFUL the pre-Obama insurance world was.

    You anti-ACA folks should really be forced to get an earful from the people the ACA is helping and how the pre-ACA Insurance Corporations destroyed lives daily.

    November 25, 2013 04:06 pm at 4:06 pm |
  8. Pato

    The system will work? Anyone registered to a republican Health care plan yet? NOPE

    November 25, 2013 04:06 pm at 4:06 pm |
  9. Rudy NYC

    Donna wrote:

    You mean pre-Obamacare where people actualy could keep their doctors, keep their hospitals, pick the healthcare coverage they liked and could afford, weren't paying twice as much for coverge they didn;t need or want, weren't paying twice as much to subsidize others, you mean THAT PLAN? The plan that wasn't costing the country $3 TRILLION over the next ten years? THAT PLAN???
    ---------------------
    Yeah, that plan. The plans let you keep your docotr but they just simply wouldn't keep you if you needed major medical.

    November 25, 2013 04:07 pm at 4:07 pm |
  10. georgex9

    People need regular medical care to be healthy. The efforts to expand medical insurance to all citizens ought to be appreciated by compassionate Christian and secular humanists alike. Who would think that is not a very worthwhile goal? Leave politics out of the equation and think what is best for individuals and for a more healthy nation. Don't think the Republicans have offered anything better. But this is a start and with later alterations should work out better. The costs of medical care is very high and not many people can afford it without insurance.
    This is from the Council for Secular Humanism:
    "•We believe in supporting the disadvantaged and the handicapped so that they will be able to help themselves. "

    November 25, 2013 04:08 pm at 4:08 pm |
  11. The Real Tom Paine

    @ southerngent:

    How is this forced distribution of wealth not socialism?
    ********************
    I dunno. Ask the Heritage Foundation, since they owned this whole idea, which was to promote individual reponsibility and not force the rest of us to cover the healtcare costs of the uninsured. Since this uses market forces to drive down the cost of insurance, I would say that the old system was a form of socialism as well, since there was a forced distribution of weatlth ( called my premuim), and I was threatened with the spector of bankruptcy if I did not take reponsibility for my health and take the insurance ( regardless of how bad it was) that my employer dangled in front of me.

    November 25, 2013 04:17 pm at 4:17 pm |
  12. Obama's Answer to Everything

    More lies, more deceit, more treachery, more lip stick for the Obamacare pig. Problem is he's running out of time and lipstick. Never in danger of running out of lies though.

    November 25, 2013 04:18 pm at 4:18 pm |
  13. tom l

    repub ideas for healthcare:

    Brings greater fairness to the tax code by extending tax savings to those who
    currently do not have employer-provided insurance but purchase health insurance on
    their own. This provision would provide an “above the line” deduction that is equal
    to the cost of an individual’s or family’s insurance premiums.
    • Provides immediate substantial financial assistance, through new refundable and
    advanceable tax credits, to low- and modest-income Americans.
    • Recognizes that many Americans who have not yet hit retirement age but may be
    changing jobs or have lost a job often face higher health care costs. To help those
    aged 55 to 64, the plan increases support for pre- and early-retirees with low- and
    modest-incomes.
    • Recognizes that one of the largest obstacles for many small businesses when it comes to
    retaining current employees or creating new jobs is the cost of health insurance. The
    plan allows states, small businesses, associations, and other organizations to band
    together and offer health insurance at lower costs.
    • Implements comprehensive medical liability reform that will reduce costly,
    unnecessary defensive medicine practiced by doctors trying to protect themselves
    from overzealous trial lawyers.
    • Provides Medicare and Medicaid with additional authority and resources to stop
    waste, fraud, and abuse that costs taxpayers billions of dollars every year.
    • Creates incentives to save now for future and long-term health care needs by
    improving health savings accounts and flexible spending arrangements as well as
    creating new tax benefits to offset the cost of long-term care premiums.
    • Gives financial help to caregivers who provide in-home care for a loved one.

    November 25, 2013 04:19 pm at 4:19 pm |
  14. simplyput

    Liberals aren't interested in conservative ideas. They are arrogantly incompetent. Never trust them with money or weapons. As for the ACA, this is just the beginning of the biggest scam ever perpetrated on the American taxpayer. The democrats just need to settle for OBL by seals, and admit this is the worst excuse for a president the country has ever had.

    November 25, 2013 04:33 pm at 4:33 pm |
  15. patty51

    I will believe it when I actually see it. I am not taking the President or anyone else in this administration based on what they say anymore.

    November 25, 2013 04:40 pm at 4:40 pm |
  16. patty51

    I will believe it when I see it. I no longer believe anything the President or anyone in his administration says.

    November 25, 2013 04:41 pm at 4:41 pm |
  17. southerngent

    Tampa
    What the tea party wanted and still want is JOBS fool! Put people to work and give them pride, hope, and a desire to better there lives. Give people jobs and they can provide for their families and their own insurance or have employee insurance. Why do you think illegal immigrants come to the US. To better their lives. There will always be people who will sponge off the government and take advantage of charities, however even they received health care through the system.

    If you want to give health insurance to everyone why screw 140m to do it.
    Damm you liberals are too stupid to know your stupid!

    November 25, 2013 04:44 pm at 4:44 pm |
  18. Data Driven

    @tom l,

    "Data
    And you're still cool with the fact that the administration knowingly lied to us, and the world, with regards to the attack in Benghazi being about a video when they knew for a fact it wasn't true."

    Yeah, I'm okay with it. I'm evil, like Hitler and Obama.

    One little concern though: can you prove the Administration "knowingly lied"? Rice was relying on information from our intel folks. They changed their talking points when the facts on the ground changed.

    And are you certain a video had, like, NOTHING to do with it? And have you expressed similar outrage during the 12 attacks on our embassies during the last guy's term? Oooooo, stun, I don't think so!

    November 25, 2013 04:44 pm at 4:44 pm |
1 2