(CNN) - President Barack Obama alluded to the growing scandal unfolding within the Veteran Affairs Department in his weekly address, acknowledging the agency's crippling shortfalls in providing health care.
"In recent weeks, we’ve seen again how much more our nation has to do to make sure all our veterans get the care they deserve," he said in a White House video released Saturday that coincided with the Memorial Day weekend.
"As commander in chief, I believe that taking care of our veterans and their families is a sacred obligation," Obama said.
With reports of delayed care for some veterans with potentially deadly consequences, the scandal has not only rocked the VA but it's also placed the spotlight of scrutiny on the Obama administration.
A handful of lawmakers are calling for VA Secretary Eric Shinseki to resign over the agency's apparent mismanagement.
Asked this week whether Shinseki should step aside, Obama said he needed more information but promised accountability if those assertions prove true.
Shinseki says he has no plans to step down, citing an ongoing internal review and an independent probe by the VA inspector general's office.
Coinciding with Memorial Day weekend, Obama underscored his administration's commitment to honoring American service members, past and present.
In February, Obama ordered the planning for bringing home all U.S. troops from Afghanistan at the end of the year.
And as U.S. involvement there comes to a close, Obama said, "we have to work even harder as a nation to make sure all our veterans get the benefits and opportunities they’ve earned."
"They’ve done their duty, and they ask nothing more than that this country does ours – now and for decades to come."
A CBS News poll released Thursday shows about a third of Americans surveyed think Shinseki is to blame for the VA problems.
Republicans blame Obama more than Democrats and independents, who the poll indicated are more likely to fault Shinseki or the local hospitals, according to the poll.
CNN's Jim Acosta contributed to this report.