(CNN) – The Obama administration said on Monday it had resolved the latest technical glitch with the HealthCare.gov website, one that hit over the weekend and prevented people from enrolling properly in new policies under Obamacare.
Everyone who has selected a plan from a private insurer through the Obamacare marketplace now should be in direct contact with an insurer to resolve billing and payment, according to the agency responsible for overseeing the website.
Updated 12/14/2013 at 3:01 p.m. ET
(CNN) – The Obama administration said Saturday that the rate of inaccuracies in a key enrollment records from HealthCare.gov is declining, but a federal analysis shows about 15,000 consumer sign up forms were never sent to insurance companies due to technical problems with the website.
Following the botched rollout of HealthCare.gov, the online enrollment tool for Americans to sign up for health insurance, Obama administration officials vowed to get the site working for the vast majority of users.
New York (CNNMoney) – Nearly 365,000 people have signed up for Obamacare in its first two months, but that's still a far cry from the 7 million projected to ultimately enroll for 2014.
The pace of sign-ups accelerated in November after the Obama administration worked to solve technical problems with healthcare.gov. Officials say there has been an even bigger increase in traffic in recent weeks.FULL STORY
Washington (CNN) - November insurance plan enrollment on the federal HealthCare.gov website is expected to be higher than the previous month's numbers, the Obama administration said Monday.
Final November numbers, still being prepared for a mid-December release, will show more Americans enrolled while a massive effort took place to repair the website.
Washington (CNN) - A moment of truth approaches for President Barack Obama's signature health care reforms with Saturday's self-imposed deadline to get the website to work properly for most users.
Obama and officials in charge of HealthCare.gov say the "vast majority" of people who go to the website to sign up at the end of the month will have a much improved experience than the crashes, error messages and delays users faced when it launched October 1.FULL STORY
Updated 3:15 p.m. ET, 11/22/2013
(CNN) – The Obama administration announced Friday that the Department of Health and Human Services will extend a key Obamacare deadline by one week.
Americans can now sign up through December 23 in order to have health coverage start on January 1, according to Julie Bataille, a spokeswoman for Centers for Medicare and Medicaid Services.
(CNN) - A newly disclosed report indicates that officials in the Obama administration and the Department of Health and Human Services received warnings from a private consultant group that the federal online healthcare enrollment site could potentially fail to function properly for the October 1 launch date.
The analysis by McKinsey & Company was requested by the White House. It identified various problems with the exchange, including limited testing time and resources before the launch, and found that call-in centers wouldn't function properly if the website malfunctioned.
(CNN) – The Department of Health and Human Services is trying to prove that all is not lost with the so-far disastrous rollout of HealthCare.gov, insisting there are people who have found that the website worked just fine.
"The site was very easy to use," said a New Hampshire woman identified as Deborah L. in an online video touted Saturday in a new HHS blog post. The video is dated October 22.
Updated 4:19 p.m. ET, 11/6/2013
(CNN) - A stack of daily updates written by Obamacare contractors shows the October rollout hit more walls than previously known: In the first days, half of the calls to the phone center had problems, paper applications could not be processed and up to 40,000 people at a time were sitting in the waiting room of http://www.HealthCare.gov.
The 175 pages of internal updates during the sign-up chronicle the growing ailments and efforts to heal the system during October. The House Oversight and Government Reform Committee, led by Republican Darrell Issa, obtained the documents from contractors involved and released them Wednesday.
"50% of the call center calls have issues," reads an entry on day three of the sign-up. "Anecdotal evidence supports a widerspread problem (with the call centers)," the October 3 document says.
Washington (CNN) - A House Republican aide told CNN Monday that Health and Human Services Secretary Kathleen Sebelius missed an extended deadline set by the House Oversight and Government Reform Committee to respond to its request for documents and information about the HealthCare.gov website. That could trigger a congressional subpoena from Republicans.
Committee Chairman Darrell Issa, R-California, first issued the request in a letter on October 10, setting an initial deadline of October 24. He extended the deadline to Monday at the close of business after receiving no response the first time. Issa indicated he would consider issuing a subpoena if Sebelius missed the second deadline.