More repairs, outages planned for the weekend
November 2nd, 2013
02:23 PM ET
9 years ago

More repairs, outages planned for the weekend

(CNN) -, the beleaguered Obamacare federal insurance exchange website, will be down for "extended maintenance" Saturday night as a government technology team works to correct the problems that have plagued it over the past month.

Health and Human Services spokeswoman Joanne Peters said the maintenance aims to "improve network infrastructure and make enhancements to the online application and enrollment tools."

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As a result, warned Peters, "The Federal Data Services Hub and FFM application and enrollment tools will be unavailable" from 9 p.m. Saturday to 9 a.m. Sunday.

The Center for Medicare and Medicaid Services, the agency behind the website's launch and subsequent repairs, has taken the site down in the past for improvements, usually overnight.

In a conference call with reporters Friday, Jeffrey Zients, the project's lead coordinator, said his team made improvements over the past week, focusing on increasing the speed and functionality of the application process and working to address issues with “834” notices - crucial data the site must send to insurance companies in order for customers to be enrolled.

"The site will get better week by week," said Zients, "and by the end of November, the site will work smoothly for the vast majority of users."

While the site is down, the Department of Health and Human Services is directing people to apply by phone.

–CNN's Gregory Wallace contributed to this report.

Filed under: Obamacare
soundoff (79 Responses)
  1. Eagle0521

    Let me get this straight. Obamacare did not force the evil insurance companies to cancel policies that were c r a p and were ripping people off. Answer this. Why would the "evil" insurance companies cancel policies that provided lousy coverage, covered little and they were making obscene profits,off of, cancel them voluntarily? Hmmmm? The libs need to get their stories straight because nobody is buying their lies, except of course the lib minions.

    Now that millions are cancelled the Obama sycophants will then claim the exchanges are popular when the people cancelled have very little choice to go anywhere else. A little like the government building a bridge that is not wanted, tearing the other one down and when the travelers have no choice but to use it they claim "see, look how popular our new bridge is"!

    November 3, 2013 12:53 pm at 12:53 pm |
  2. Fair is fair

    Libs don't even realize many Americans will still not have health care after obamacare !

    November 3, 2013 12:59 pm at 12:59 pm |
  3. Guest

    this is the biggest mess I have ever seen.

    November 3, 2013 01:18 pm at 1:18 pm |
  4. GI Joe

    All major corporations have their updates done on weekends. Get a grip people.

    November 3, 2013 01:50 pm at 1:50 pm |
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